What are soft skills?
These are the attributes that individuals need to handle life successfully on a day to day basis. Sociologists refer to them as the EQ: Emotional Intelligence Quotient. While there is no one complete set of soft skills, some of the more frequently cited ones are: teamwork and collaboration, communication skills, flexibility, problem solving, perseverance, and decision making.
Research by the respected Center for Creative Leadership (CCL) in the U.S. found high emotional intelligence (EI) is a stronger predictor of success than IQ. The Carnegie Institute of Technology carried out research that showed that 85% of success was due to skills in “human engineering”, personality, and ability to communicate, negotiate, and lead. They found that only 15% was due to technical ability. In other words people skills or skills highly related to emotional intelligence were crucial skills.
Research by the respected Center for Creative Leadership (CCL) in the U.S. found high emotional intelligence (EI) is a stronger predictor of success than IQ. The Carnegie Institute of Technology carried out research that showed that 85% of success was due to skills in “human engineering”, personality, and ability to communicate, negotiate, and lead. They found that only 15% was due to technical ability. In other words people skills or skills highly related to emotional intelligence were crucial skills.